Quality Management Program Overview: The Why, The How, and the Bottom-Line Benefits

As the Connecticut Department of Transportation's Quality Management Program continues to evolve, owners, consultants, and contractors are gaining valuable experience with its implementation across project delivery teams. This CMAA-CT breakfast program will bring together industry perspectives to discuss the origins of the program, its intended objectives, and how it is shaping project execution throughout Connecticut. Panelists will share their experiences implementing the program, highlighting successes, challenges, and the practical realities encountered during execution.

Representatives from the owner, consultant, and contractor communities will provide their perspectives on the value of fully integrating quality management principles into their organizations and project teams. The conversation will focus on how proactive quality management can improve project performance, reduce risk, enhance collaboration, and ultimately deliver better outcomes for all stakeholders.

Moderator: Henry Fredericks, P.E. Assistant District Engineer CT DOT

Panelists:

John S. Dunham, P.E. Chief Operating Officer, Senior Vice President, GM2 Associates
Mark Rolfe, Senior Vice President, Local Business Leader, WSP USA
Justin Gill, Vice President, Manafort Brothers Incorporated
Paul Blake, Chief Executive, Tri State Painting, LLC